Dear AMBC Family,
At this special time of year, on behalf of the AMBC board and staff, I want to extend our warm holiday wishes to you and yours.
You, our members and our friends, are the reason we are able to do what we do. Watching you grow is what fuels our association, and helping you succeed is what brings us joy. We are gratefully indebted to you for what you share, what you do, and for your genuine camaraderie. We are strong because we are in this together!
This has been a wonderful year in our industry. In February, we launched AMBC’s new certified stores program. It’s been inspiring watching the way the new certified stores are capitalizing on their certifications and marketing in creative and positive ways. It’s also been encouraging to see the way vendors are embracing these highly-trained industry-leading locations, realizing they are a unique asset to their programs and seeking new ways to reward them for their high level of professionalism.
In 2016, we went on the road with PC Synergy and presented on topics such as customer service in a millennial age, social media, and marketing at multiple regional events throughout the country. We were glad to work with RSA again to present numerous sessions at the Retail Shippers Expo and enjoyed sharing the message of elevating industry professionalism for independent mail and business centers.
Our Facebook page has been growing rapidly as we introduce weekly snippets of useful information and training tools that provide real-life personal and business elevating ideas, and the AMBC blog has become a huge hit with stories, tips, news, #FahimFix social media solutions, and Uncle Marty’s marketing hints. We brought some exciting new suppliers to our members this year like When I Work, ESR Commercial, and Refund Retriever, and have helped many of you have embrace a way to legally and efficiently facilitate I-9 signing.
We have big plans and a surprise or two for 2017! Once again we’ll be traveling with the PC Synergy road show regionals to some great locations: Biloxi, Fort Lauderdale, Charlotte, Chicago, metro New York, San Diego, and Northern California. Look forward to guest blog post from some of your favorite suppliers that will be geared toward helping you better connect with your customers, staff, and bottom line; keep an eye out for more online training tools (Yes! I said “online!”); be sure to have your kids apply in April for one of three $1,000.00 Charmaine Fennie Memorial Scholarships.
In the fall, AMBC will also be hosting a first ever industry event in Niagara Falls! We are doing a high-level workshop on Grand Island at Fahim and Seema Mojawallas’ newly added-on and redesigned store, Island Ship Center. Whether you want hands-on first-timer assistance setting up social media, or you’re an industry pro, you’ll learn invaluable new tools to help you build community presence. You’ll also see first-hand how the shared office concept works inside a mail and business center–a concept many feel is the future of our industry. Of course, the Mojawallas will also give us all an insider tour of Niagara Falls. This will an event you don’t want to miss!
So from our hearts to yours, we wish you the merriest of seasons … and an especially sweet cup of cocoa on Christmas morning as you put your feet up, take a deep breath, and reflect on 2016.
#AMBC4ME
Sincerely,
Sarah Rohde – Executive Director
Source: AMBC Blog