by ambcadmin | Jun 14, 2016 | Posts
My artist friend Jacqueline just placed a big printing order. Jacqueline found me online a couple of years ago. She doesn’t live in my city, but, thanks to some pretty great Google results, contacted me when she was searching for a printer for her art prints,...
by ambcadmin | Jun 10, 2016 | Posts
If you are wondering why you’re not getting people to follow you on social media platforms and yet, you are regularly posting content, then please read this post. Go over all your content and see how much of...
by ambcadmin | Jun 7, 2016 | Posts
Dear Uncle Marty, Not long ago, I attended one of Sarah Rohde’s presentations on customer service. In it, she mentioned some phrases that are overused in today’s business world. The one that stuck in my mind that she asked us to avoid is “How are you?” I say that all...
by ambcadmin | Jun 4, 2016 | Posts
HAZMAT AWARENESS CAMPAIGN Hazardous Materials – Alcohol Box Return Procedures Customer service is a very important part of our job. One way we can provide better service to our customers is by paying close attention to the types of boxes that they...
by ambcadmin | Jun 4, 2016 | Posts
For international you have to find the tire kickers and the serious shippers. One tell of a cheap (not our customer) is they ask for “barrel shipment” this is usually done by consolidators and the sell the space of a barrel in a container. They have built...
by ambcadmin | May 31, 2016 | Posts
My brother has been working with me for a few weeks, helping me out during my busy season. And during the last few weeks, he’s spent a lot of time on countless calls to the company from which he recently bought a custom computer. This company, which shall remain...
by ambcadmin | May 27, 2016 | Posts
We all talk about keeping our social media profiles clean and we know how important this concept is to our businesses and our personal lives. However, have you ever wondered what people are saying about you online? Besides hashtags, the easiest way to determine your...
by ambcadmin | May 26, 2016 | Posts
Weekly, I am reminded of how vastly different the freight world can be from the small package world. A $5.00 error in small package can be a $100.00 mistake in freight. I see mistakes and errors that I know are avoidable. These mistakes can cost you money. Here are a...
by ambcadmin | May 24, 2016 | Posts
I got gas last night. I noticed a little sign on the Mirabito gas pump that said, “Come grow with us! We’re hiring friendly, outgoing and dependable people.” I stared at the sign while I was filling up, thinking, What a nice way to describe who...
by ambcadmin | May 20, 2016 | Posts
Last week, I was invited to go speak on behalf of AMBC at the Columbus, Ohio PostalMate training. It was quite an experience and my wife & I caught up with some of our friends in the industry as well. In addition to explaining about the benefits of an AMBC...
