Subscribe & Get Our Latest Blog Posts
How to find employees through social media thanks to #AskGaryVee – #FahimFix Friday
Returning back from the Retail Shippers Expo 2016 this week, overflowing with emotions, I could not sleep on the plane. So, I started and finished reading my book, #AskGaryVee - One Entrepreneur's Take on Leadership, Social Media & Self-Awareness. It was truly...
Overflowing
I'm traveling today, headed home after an amazing week in Vegas at the Retail Shippers Expo. I'll have a formal follow-up article on Expo in the next issue of MBC Today, but have to share my overwhelm with you now. Perhaps "overwhelm" isn't the proper word. I believe...
A Few Hints for Expo
As you head to Las Vegas for this week's epic Retail Shippers Expo, please remember a few things: Keep an open mind. What you plan to learn at Expo might not be what you need to learn. You'll see and hear things that will make you go, "Ah-ha!" If you keep receptive,...
Just in time to take advantage of Instagram Stories – We have an Instagram account – #FahimFix Fridays
Welcome Instagram Stories this week and so, for those who are not wanting to take advantage of Snapchat, Instagram has made it really easy. With that, we welcome you to add AMBC to your list of Instagram accounts that you follow. We plan to provide lots of pics and...
Expo, Expo! Read all about it!
The 2016 Retail Shippers Expo is only a week away! Can you believe it!? I and my fellow members of the board and staff of AMBC can't wait to see all of you next week in Las Vegas. We've been working hard for the last year, together with RS Associates, to make sure...
The CAGE Method – Consistency, Authenticity, Generosity and Excellence – #FahimFix Friday
Here's an excerpt from a recent interview I did for an upcoming magazine article: How did you build your audience on each social media platform? By being authentic, generous, positive and coming across as always being a learner. Think of the CAGE method, to help you:...
Let Your Actions Speak Loudly
Dear Uncle Marty, Someone recently asked me why they should come to my store instead of going to my competitor. I found myself at a loss for words, not knowing how to explain how or why I was the better choice. Do you have any advice on how to handle this sort of...
Promote your store
We decided to take the plunge and go for the 360 tour that Google is promoting. We used Google My Business to research the different businesses that offer the service to take the 360 photos of our store Parcel Room. I contacted four different companies to get their...
Perfection is the enemy of progress (and profitability) – #FahimFix Friday – #SocialMedia
Nine years ago, Apple launched the 1st iPhone, with the slogan, "This is only the beginning." Since then, there have been more than 8 new updates (or versions, including "s" & "c" series), and the strive for excellence continues. Was the first version...
Branding, Baltimore, and The Lifetime Millionaire
I had the privilege this past weekend to present a Marketing with Marty™ seminar at PC Synergy's PostalMate regional training event in Baltimore, Maryland. It was an honor to be asked to speak, and I was overjoyed to oblige! The Marketing with Marty™ session I led was...
Kindness and empathy are currencies of social media – use them generously. #FahimFix Friday
Every once in awhile, I receive a private message from a person going through difficulty, who wants to share a personal story. Just by listening to that person and being there for them, with focus and sincerity, makes a world of a difference. We don’t know what...
Invest in Success
The word “invest” can be scary. It requires giving something of yourself, with hopes that that something will turn into more somethings. An investment doesn’t have to be monetary. Sometimes an investment is your time, your energy, and your dedication. When you think...
Social media is a marathon, not a race; slow and steady does in fact win – #FahimFix Friday
Every year, my sister from Florida comes to visit me here in Niagara Falls and marvels at how much my children have grown. I, in turn, do the same to her after noticing my niece and nephews after 300+ days. Each of us, however, do NOT notice our own children's daily...
Limited Access
Limited Access Delivery We have noticed that the carriers are starting to pay more attention to the delivery locations and are using the "Limited access" Accessorial fee to compensate when they feel he need. (to earn more money) The official tariff wording on Limited...
Ask Uncle Marty: Get to Know the Hip Doctor (HIPDR)
Dear Uncle Marty, I just ordered some new posters from FedEx to display in my store. One of them lists items that are “dangerous goods” and prohibited. I knew about some of them, but some are news to me! How am I supposed to know what a customer is shipping when they...
"Just Shut Up and Do It" – Get started and keep going until it's done #SocialMedia
In case you're wondering, the title of this blog post refers to a recent book that I've read by Brian Tracy called Just Shut Up and Do It (7 Steps to Conquer Your Goals). We all need reminders and sometimes, we need a "kick in the pants." For me, this book did just...
Say It Right: Basic Business Email Etiquette
Email etiquette? What's that? I had an email exchange yesterday with someone who was, plainly and simply, an awful communicator. She's the leasing manager at a local apartment building--one of the most prestigious of the higher-end apartments in our area. I was...
Gypsy Moth UPDATE
So, still learning new things every day (some not so new) even at my store Parcel Room We see freight shipments that usually don't fall within the Gypsy moth guidelines but now we all have to add this to the list of things to remember. Mostly for stores that are in...
Valuable Lessons learned from Seth Godin – #FahimFix Friday
Here's my humble request for this week; please listen to this podcast: https://www.entreleadership.com/podcasts/seth-godindealing-with-change Marty & Sarah from AMBC have listened to it and enjoyed it. It describes my strategy for our MBC industry, going forward....
Dress for Success
We're all familiar with the term dress for success. But what does that phrase really mean? Does it mean we need to wear a perfectly tailored power suit every day? In our industry, likely that's not the answer … and it's certainly not practical. Dressing is much...
Getting back to basics – check your social media profiles
One of my contacts on LinkedIn recently celebrated 12 years at his job. On my end, it showed that he was celebrating 2 years at that job; consequently, I congratulated him for 2 years on that job. He didn't realize that his profile showed 2 years instead of 12. Here's...
Shipments of Personal Effects to California & Hawaii via freight
Personal effects shipments to California & Hawaii require a Gypsy Moth inspection report to be completed and given to the driver. Some states like NC have large numbers of gypsy moths. California & Hawaii are stopping shipments before entry for...
The Best Customers You've Never Met
My artist friend Jacqueline just placed a big printing order. Jacqueline found me online a couple of years ago. She doesn't live in my city, but, thanks to some pretty great Google results, contacted me when she was searching for a printer for her art prints, post...
It's "Social Media" people, NOT "Solicitation Media" – Remember that please when posting
If you are wondering why you’re not getting people to follow you on social media platforms and yet, you are regularly posting content, then please read this post. Go over all your content and see how much of...
Ask Uncle Marty: Replacing Go-To Vocabulary
Dear Uncle Marty, Not long ago, I attended one of Sarah Rohde’s presentations on customer service. In it, she mentioned some phrases that are overused in today’s business world. The one that stuck in my mind that she asked us to avoid is “How are you?” I say that all...